In plain English — what this does
The moment this happens in ClubOS, the system automatically emails their Talent Strategist and the concierge team within seconds. This is an internal team alert that always goes through, and it's never sent twice for the same event.
Dark-inbox is a simulated backdrop — the email is pinned light by design (best-effort dark preview).
| Audience | admin · Admin / concierge |
|---|---|
| Mail-class | alert |
| Status | built |
| From | noreply@thequantumclub.nl |
| Reply-To | — (no-reply) |
| Recipients | strategist, admin |
| Trigger | offer_declined |
| Builder file | concierge-bodies.ts ↗ |
|---|---|
| Render | audit-artifacts/cn-offer-declined.html |
| Trigger source | lifecycle event → emitIntent |
|---|---|
| Dispatch action | send-offer-declined send-partner-offer-response send-concierge-offer-declined |
| Channel | email |
| Brain policy | express · mc:alert — uncapped, bypasses quiet-hours/frequency-cap |
| Idempotency | sha256(offer_declined · entity · strategist · window) |
| Engine state | shadow (engine dormant until ramp) |
Wiring is auto-derived from RECIPIENT_MAP + the notification registry — it cannot drift from the real engine wiring.
Lens-minimum 99/100 — scored on six lenses: component fit · copy & register · completeness · CTA integrity · purpose / managed-service · intelligence. ≥98 = converged.